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If you're an existing customer, please provide us with your NET10 Phone Serial Number and your NET10 Phone Number when contacting us so we can give you the best possible service.

CHAT ONLINE

CHAT ONLINE

Do you need help?

Chat is available from 8AM - 3AM (EST) 7 days a week

CALL US

CALL US

NET10 Phone Customers:
1-877-836-2368

Bring Your Own Phone Customers:
1-855-333-CELL (2355)

Home Phone Customers:
1-800-299-7280

Hotspot or Bring Your Own Tablet Customers:
1-888-442-5107

CORRESPONDENCE

CORRESPONDENCE

Correspondence at:
NET10 Wireless
9700 N.W. 112th Ave, Miami, FL 33178

California Public Utilities Commission:
Consumer Affairs Branch
505 Van Ness Avenue
San Francisco, CA 94102

Phone Number:
1-800-649-7570* or 1-800-229-6846
www.cpuc.ca.gov

*Please be advised that the 1-800 number is an intrastate toll-free number and will not work from locations outside California.

*Refer to the latest Terms and Conditions of Service at net10wireless.com. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected.

The International Calling Credit provides international long distance service to select international destinations only, which are subject to change at any time. Calls must originate from the US or Puerto Rico. Calls are billed in one-minute increments. Rates are subject to change without prior notice. For personal use only. If account also has a $10 Global Calling Card balance, the International Calling Credit included with this plan is always depleted first. International Calling Credit expires when service plan is auto-refilled on the service end date or when the service is suspended.

A month equals 30 days

5G nationwide access requires a 5G-capable device. Actual availability, coverage and speed may vary.

NET10 BYOP plan requires a compatible or unlocked smartphone. Most 4G LTE smartphones are compatible. Airtime Service Plan required for activation.

By texting keywords to 611611 you are consenting to receive response messages. Message and Data rates may apply. Please refer always to Net10's Privacy Policy at Net10wireless.com/privacypolicy.

**Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Calls must originate from the US or Puerto Rico. No international roaming allowed. Other terms and conditions apply.

§The $10 Global Calling Card must be combined with another NET10 Service Plan to work. International long distance service is available to select destinations only, which are subject to change at any time. Calls must originate from the US or Puerto Rico. No international roaming allowed. Only for personal use. Calls are billed in one-minute increments. Airtime minutes will be deducted plus the cost of the International call. Rates are subject to change without prior notice. Card benefits expires after 180 days of last use or 30 days after your service is suspended, whichever occurs first. Available online only.

*Pay-As-You-Go International Long Distance Service is available with NET10 Pay-As-You-Go Plans and certain NET10 30-Day Plans. For each applicable service plan, a minute of International Long Distance calling is equal to 1.5 units for Pay-As-You-Go Plan, 4.5 units for NET10 1,000 Minute Plan and 1 unit for NET10 Upgrade Plans. International calls are available to select landline and mobile destinations only, which are subject to change at any time. Calls must originate from the US or Puerto Rico. No international roaming allowed. Other terms and conditions apply.

Credit card and account required for enrollment. Auto-Refill is available on select plans only. Discount amount may vary based on service plan.

Reward Points can only be applied towards an eligible NET10 Wireless plan when you accumulate the total amount of points needed. Reward Points have no cash value and cannot be transferred to another customer. Additional terms and conditions apply.

Friend must switch to NET10 Wireless and join our Rewards program. Each referral will give you enough reward points for a free $50 plan. Additional points are required for higher priced plans. Points earned through referral program are not immediately accessible and will take 60 days before they can be used.

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